Frequently Asked Questions

Q1: Do you offer same-day carpet cleaning?
Ans: Yes! Our same-day carpet cleaning service in Maribyrnong handles emergencies like spills, pet accidents, or last-minute guest prep. Just call, and we’ll rush over with our professional cleaning equipment.
Q2: What’s the difference between steam cleaning and shampooing?
Ans: Steam cleaning uses hot water extraction to deep clean and sanitize, perfect for killing germs and allergens. Shampooing uses a foamy cleaner to scrub out ground-in dirt and stains. We’ll check your carpets and suggest which method (or combo!) works best for your specific needs. Both get great results, just in slightly different ways!
Q3: Can you remove old, set-in stains?
Ans: Absolutely! Our stain removal techniques tackle even years-old stains. Wine, coffee, pet messes, we’ve seen it all and know how to fix it.
Q4: Is your cleaning safe for pets and kids?
Ans: 100%. We use green cleaning solutions that are tough on stains but gentle on families. No harsh chemicals, just allergy-free cleaning for peace of mind.
Q5: How does pet odour removal work?
Ans: We don’t just mask smells, we destroy them. Enzyme treatments break down urine at the source, ensuring pet odour removal that lasts.
Q6: Can you clean upholstery and rugs too?
Ans: Yes! Sofas, mattresses, rugs, our upholstery cleaning service revives all fabrics. Delicate Persian rugs? No problem. We treat them with care.
Q7: Why choose professional over DIY cleaning?
Ans: Store machines only clean surface dirt. Our deep cleaning services reach deep into fibres, removing allergens and bacteria for a truly fresh home.
Q8: How long does drying take?
Ans: Usually 2-4 hours with our fast-drying methods. We use powerful fans to speed it up, so you’re not stuck waiting all day.
Q9: Do you service commercial spaces?
Ans: Yes! Offices, rentals, and shops love our commercial floor cleaning. We work around your schedule for minimal disruption. Need help? Call us—Maribyrnong’s trusted carpet savers!